Enrollment Assisters, such as Navigators, Certified Application Counselors (CACs), and Broker Enrollment Assisters, are trained and certified individuals can help you apply for coverage, shop for plans, answer your questions about your eligibility, payments, plan details, and health care reform rules and requirements. Help from an Enrollment Assister is free for people of any income level.
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Most locations require you to call ahead and make an appointment. If you call a hospital or community health center, ask for the Patient Financial Counselor Department for assistance. You do not need to make an appointment to visit a Health Connector Walk-in Center.
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